Frequently Asked Questions

Does Martha's Woolmix or Softly Laundry Liquid contain optical brighteners?

No they do not contain optical brighteners.

Is Martha's Wool Mix Eucalyptus non-biological?

Yes, non-biological.

Do you need to rinse Martha's Wool mix Eucalyptus from clothing?

Yes, you do need to rinse out the Softly Wool wash Liquid from clothing.

Has the Softly lid changed?

We recently changed the Softly Lid. The decision was made to change the bottle dueto economies of scale and the cost to re-order the older style pour- bottles. We decided to opt for the current bottle and therefore leave the retail price the same rather than adding a significant price increase to cover the new cost of the specialty pour bottle product. As an Australian based manufacturer these decisions have to be made from time to time to remain competitive in the market place and, as this is the same bottle we use across the Huggie and Martha Gardener Wool Mix ranges, we are confident in its performance. Though we understand, it is a little different to what you have been used to with the traditional Softly bottle.

Is Softly Delicates PH Neutral?

Yes, Softly Delicates is PH Neutral.

Can Softly Delicates be used to wash woollens?

Softly Delicates is suitable for synthetics, cotton, wool, linen, washable silks.

Does Softly Delicates contain Fabric Softener?

While it does have fabric-softening properties, it is not a dedicated fabric softener.

Can you use Softly Flakes in a top load washing machine?

Softly Pure Soap Flakes are not recommended for front-loading washing machines because they are made from pure soap which makes froth and bubbles that are unsuitable for front-loading machines.

Does Softly Delicates contains any perfumes or is it unscented?

Yes, Softy Delicates contains perfume.

Is Softly Woolens & Delicates enzyme free?

Yes, enzyme free.

Do you need to rinse Softly Delicates Laundry Wash from clothing?

Yes, you do need to rinse out the Softly Delicates Laundry wash from clothing.

Does Wool Mix and Laundry Liquid have a Use-By-Date?

Yes, these products have a 2 year shelf life. Please dispose of the products once expired.

Do Pental’s fabric softeners contain biodegradable active ingredients?

Yes, all our fabric softeners are made with biodegradable active ingredients.

Can Lux Flakes be used in a front-loading washing machine?

No, the Lux Flakes product is a pure soap which makes froth/bubbles which is not suitable for front loader washing machines.

Are Pental’s fabric softeners safe for septic systems?

Yes, all our fabric softeners are safe for septic systems.

Are Pental’s liquid washing detergents biodegradable?

Yes, all our liquid washing detergents are biodegradable.

Are Pental’s liquid washing detergents safe for septic systems?

Yes, all our liquid washing detergents are safe for septic systems.

Can laundry washing machine water be used on plants/lawns?

No, the washing water is what is known as black water and will damage the plants/lawns.

Can laundry hand washing grey water be used on plants/lawns???

Yes, but it must be alternated and used every other day (grey water today tap water tomorrow).

Is Huggies Classic Blue safe for use with septic?

Yes, can be used. For any specific guidelines, please refer to any manufacturers advise of septic.